Product Insights

Are your internal employees objective enough to give you straight truth about the products and features you are shipping?

Has your team dilgently checked to see if even the happy path of your customer experience is actually happy?

I am not convinced. There is so much work to do to create better

The login button on Chrome for X major bank just does not work.

A social media platform lets anyone DM you even if it’s on obvious spam account.

A major email provider sends its own emails to spam.

For my product takes, sometimes a bit snarky but all with care catch me on Twitter


Let’s build something together.